Shipping Information

Last Updated. March 28, 2022

Shipping Information

Services

We offer shipping services worldwide, including all countries. We use DHL as our default shipping service, but due to different countries' policies and customs conditions, some countries will be changed to minimize the processing time of packages.
Free shipping is available for orders over $69 (previously $69+). Once the package has been shipped, you will be able to receive a tracking number via E-mail for your reference. Please check the list below for delivery dates for shipping services.

Standard shipping (cost $10) [Free standard shipping for orders of $69].
Delivery days: 17 business days (in the U.S. only).

        *It may take longer for countries outside the United States

Expedited shipping ($20 fee)
Delivery days: 10-15 business days

Delivery Delay Notice


Due to increased traffic on our website, delivery and logistics may be delayed. As a result, your order may take longer than usual to arrive and we are working hard to get them to you as soon as possible.

We are sorry for the delay in delivery, we are working hard to resolve this issue and try to make you feel better about our shopping experience. We are committed to giving you quality products, so we need time to produce the products and prepare the packaging, we will work with our logistics people to deliver the packages in a faster time, we always want to give our customers a really good shopping experience. 

There are some COUPON refund shipping delay issue, please understand, we will give you better service, we can do it. Thank you for being our customer and we appreciate your support!

Shipping Method Delivery Time Region
Super Savings 5-12 days Europe (UK)
Oceania(New Zealand)
7-15 days Europe (Finland Iceland Switzerland Czech Republic Greece Austria)
Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)
Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Kazakhstan Israel Saudi Arabia Cyprus Palestine)
Africa (South Africa Niger Côte d'Ivoire Togo Sudan)
12-20 days South America (Colombia Chile Peru Argentina Ecuador)
12-15 days North America (USA )
15-20 days Oceania (Australia)
Europe (Sweden Portugal Italy)
Europe (Croatia Georgia Spain Russia)
15-25 days North America (Canada Mexico)

*Shipping times are estimated from the shipping date, not from the order date, and may take longer than expected due to invalid addresses, customs clearance procedures, or other reasons.


Shipping Process

Please note that Menootd's usual shipping day is Monday/Wednesday/Friday, except for holidays (GMT+8).
To ensure the product condition of your order, we will check the product again before sending the package. Recently our system has detected some fraudulent orders that will result in a manual check of the order status, which will take less than 5 business days to check your order items. After checking your order, your package will be shipped and you should be able to view your package information via order tracking. If you need assistance for any emergency, please contact us.

Import Taxes

Customs and import duties and fees may apply to international orders when the shipment arrives in the destination country, and these additional fees will be charged directly to the recipient by DHL / FedEx / EMS / SF-Express or your local customs office. Menootd has no control over these additional fees. Please note that these fees and charges are the responsibility of the recipient and vary from country to country.

 

       Web Information.

       Contact email. [email protected]

       Service Number. +1 844-334-1769